FAQ (Frequently Asked Questions)
We emphasize that we are unable to guarantee a successful visa application. Much depends on the DIAC migration official allocated to your case. However, in the event of your application being rejected, we will look into the reasons provided by DIAC and advise you of your rights to have the decision reviewed or to appeal against the decision. We will also assist you in the ensuing review or appeal procedure. This service will incur further costs.
Question: What can you do for me that I can't do myself?
Answer: Applications can be prepared and lodged by applicants in person. As with any area of law however if you are to avoid costly mistakes and delays it pays to have a good understanding of the legal criteria applicable. Little or no assistance is available from the busy staff of DIAC and information available on the Department's website can be difficult to understand. Furthermore there are threshold requirements for many visa applications that are not always apparent and errors are frequently not capable of rectification. For these reasons applicants are strongly advised to obtain professional assistance before lodging an application with the Department.
Question: Is there any advantage using a Migration Agent to assist me with my application?
Answer: Definitely. A competent and experienced Migration Agent can help you decide the correct visa category to use and to avoid time consuming and costly errors. With more than 140 available visas it is easy to make a mistake. Moreover, providing incorrect supporting documentation can add significantly to processing times.
Question: If I use your services will my visa application be processed more quickly?
Answer: Despite the claims made by some migration agents, Australian Immigration authorities do not, as a matter of policy, process Agent prepared applications more expeditiously than other applications. However, our experience shows that well prepared applications are processed significantly more quickly than poorly prepared applications. Our commitment is to ensure that you lodge a well prepared and well documented application and thus minimise your waiting time.
Question: How do I know I am not paying too much for your services?
Answer: There is no Government prescribed fee schedule for migration agents. Agents are required by law to charge a 'reasonable' fee for their services. By comparing our fees with those of other agents you will find that our fees are mid range. Email us for a quote.
Question: Can you handle my case even though I am not in Australia at present?
Answer: Yes. Many of our clients live in other countries and we communicate by phone, email, Skype and fax very effectively. It does not matter where you are
Question: Do you provide an initial free assessment?
Answer: Yes, just complete our assessment form or email us your CV or Resume.
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